Strict Policy :
We require cleared payment before any goods are dispatched.
International purchases : paypal payment only and all orders sent by Australia Post International Services.
Please note as we also run a retail shop, products
displayed on this site are from time to time out of stock. If this situation occurs we will contact you immediately for your instructions.
We accept :
- Direct Deposit
- Money Order
- NB : All prices quoted include GST 10%
Lentradirect is a subsiduary of R & J Lenhardt & Lentra Distribution
our ABN is 30 052 290 249
We have a physical address :
Unit1 in Shed 6
87- 95 Quarry Road,
South MURWILLUMBAH NSW 2484 open for pick up by appointment..
Telephone 02 66 726420
Any problems with order should be advised within 3 days of receipt of order if damages , we may ask for photos to assess claim.
No returns accepted after 30 Days.
All returns must be in original,saleable and unused condition.
We DO NOT ACCEPT ANY RINGS as returns, due to the risk of passing disease from one environment to another.The risk of contamination is too great.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased (but not at auction) if the goods are faulty, not fit for purpose or don't match description.
This law protects you the buyer, but please remember- you must contact us and advise of the problem,return goods with all packaging and in their original condition.Please be assured of our best intentions at all times.